Healthcare, like Banking and Financial Services has been one of the earliest adopters of Automation and Technology. Through the decades, advancements in antibiotics, radiology and anesthesia have been complemented by the use of softwares such as ERP, CRM and Hospital Management Systems (HMS).
Being a tech-savvy sector, it was an expected outcome that Healthcare would take to Artificial Intelligence in a big way. AI, which is bringing far-reaching business impact in one industry vertical after another, is changing the way Healthcare sector manages patient-care and business operations. AI harnesses new-age wireless communication protocols such as Bluetooth, RFID, ZigBee, technologies such as Mobility, Internet of Things (IoT), Big Data & Analytics, and Cloud computing, to capture, interpret and present data better.
This has brought technology companies like IBM, Microsoft, Google, Intel and hundreds of startups all around the world, into interesting AI initiatives that is transforming the Healthcare sector. Organizations like the WHO are advocating the creation of local data dictionaries, for this sector. This has forced governments of countries as well as Healthcare institutions to work on an ‘AI strategy’. With new strains of virus and bacteria, as well as new ailments being diagnosed all the time, AI offers hope in all the 3 areas of patient-care: Prevention, Intervention and Rehabilitation.
AI is not without its own share of challenges. That is why; an AI strategy is inevitable for Healthcare Institutions. An AI strategy will help these institutions leverage the benefits of AI and also create mechanisms to cope with its challenges.
Low hanging fruits for AI adoption would include:
In the coming years, adopting AI will become inevitable for Healthcare institutions, in order to achieve competitive advantage and sustain operations. A clear AI strategy, drafted with careful consideration and advice from experts, will put a context to AI, and help manage both its benefits and drawbacks, better.